Effective Date: 01/16/2025
Welcome to Mystique Beauty Lounge. By using our website, booking services, or purchasing products, you agree to abide by the following terms and conditions. Please read them carefully.
1. General Terms
- By accessing this website, you confirm that you are at least 18 years of age or have permission from a legal guardian.
- All services and products offered are subject to availability. Prices are subject to change without notice.
- We reserve the right to refuse service to anyone for any reason at any time.
2. Bookings and Appointments
- All appointments must be booked through our website, in person, or via phone.
- Appointments are confirmed upon receipt of payment or deposit, if required.
- Late arrivals may result in a shortened session or rescheduling.
- Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.
3. Memberships
- Membership plans (e.g., Bare Essentials, Bronze Glow) are valid for the specified duration and cannot be transferred or shared.
- Services included in memberships must be used within the membership term and do not roll over.
- Refunds for unused membership periods are not permitted.
4. SMS and Email Communications
- By providing your contact information, including email address and phone number, you consent to receive communications from Mystique Beauty Lounge, including but not limited to appointment confirmations, reminders, promotional offers, and service updates.
- SMS and email notifications are provided as a courtesy. We are not responsible for undelivered messages due to factors beyond our control (e.g., incorrect contact details, carrier issues).
- You may opt out of promotional emails or SMS communications at any time by following the unsubscribe instructions included in the message or by contacting us directly at contact@mystiquebeautylounge.com.
- Standard messaging and data rates may apply for SMS communications. Please check with your carrier for details.
- Personal information collected for communication purposes is handled in accordance with our Privacy Policy.
5. Payments
- Payments must be made at the time of booking or purchase using the accepted payment methods on our website.
- All transactions are processed securely. We do not store your payment details.
- Prices are listed in USD and are subject to applicable taxes.
6. Refund and Cancellation Policy
- Products and services are non-refundable unless otherwise stated.
- Refunds for defective or damaged products must be requested within 7 days of purchase.
- Refunds for services will only be issued in cases where the service could not be delivered due to our fault.
7 Use of the Website
- You agree to use this website only for lawful purposes and not to engage in any activity that disrupts its operation.
- Unauthorized access, data scraping, or hacking attempts are strictly prohibited.
- We reserve the right to suspend or terminate access to our website for users who violate these terms.
8. Intellectual Property
- All content on this website, including text, images, logos, and designs, is the property of Mystique Beauty Lounge and protected by copyright laws.
- You may not reproduce, distribute, or use our content without explicit written permission.
9. Liability
- While we strive to provide the best services and maintain accurate information on our website, we do not guarantee uninterrupted access or error-free content.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
10. Third-Party Links
- Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these external sites.
11. Privacy
Your use of our website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services indicates acceptance of the updated terms.
13. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us:
Mystique Beauty Lounge
7801 Old Branch Avenue, Clinton, Maryland 20735, United States
Email: contact@mystiquebeautylounge.com
Phone: 202-790-1224